Privacy Policy

Last updated: December 1, 2025

This Privacy Policy describes our policies and procedures on the collection, use, storage, disclosure and protection of your information when you use the Service and explains your privacy rights and choices under the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.We use your personal data to provide and improve the Service, including enabling secure one‑click checkout and optional autofill across participating merchants in the FlexyPe network, strictly in line with your explicit consent and applicable law. By using the Service, and where required by law by providing your explicit consent to specific processing purposes, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FlexyPe Technologies Private Limited, 185/2, 18th Main Road, Jayanagar, Bangalore KA 560041 IN.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website among other uses.
Country refers to: India, with primary operations in the State of Karnataka.
Data Fiduciary means the Company, in its capacity as the entity that determines the purpose and means of processing personal data under the Digital Personal Data Protection Act, 2023.
Data Principal means the individual to whom the personal data relates and who is a user of the Service (referred to in this Policy as "You").
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any data about an individual who is identifiable by or in relation to such data, as defined under the Digital Personal Data Protection Act, 2023.
Service refers to the Website, associated checkout and payment experiences, and related services provided by the Company.
Service Provider means any natural or legal person who processes the data on behalf of the Company, including third‑party companies or individuals employed to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to FlexyPe, accessible from https://flexype.io
Autofill Network means the functionality through which, if you explicitly opt in, your Personal Data (such as name, contact details and shipping address) may be securely reused and auto‑populated across supported checkouts on participating merchant websites that use FlexyPe.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You and to enable one‑click checkout and, if you opt in, autofill across the FlexyPe network. Personally identifiable information may include, but is not limited to:

Email address
Name
Mobile phone number
Billing and shipping address
Payment‑related information tokenized via our payment partners (we do not store full payment instrument details where not permitted by law or our partners)

Usage Data

Usage Data is collected automatically when using the Service and may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect information such as the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device, to ensure security, fraud prevention and Service performance.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Technologies used include cookies, web beacons, tags and scripts to collect and track information and to improve and analyze Our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your Device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: FlexyPe Technologies Private Limited
- Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features, including secure checkout and fraud prevention. Without these Cookies, the services that You have asked for cannot be provided.
Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: FlexyPe Technologies Private Limited
- Purpose: These Cookies record your choices regarding cookie usage and help us remember that you have acknowledged our cookie banner or settings.
Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details, language preference, and, where you have explicitly opted in, preferences related to one‑click checkout or autofill across merchants.

For more information about the cookies we use and your choices regarding cookies, please refer to our Cookies Policy or the Cookies section of this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: FlexyPe Technologies Private Limited
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: FlexyPe Technologies Private Limited
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes, in compliance with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 and based on appropriate legal grounds such as your consent or necessity for performance of a contract:

To provide and maintain our Service, including to monitor the usage of our Service, ensure secure processing of payments and enable seamless checkout experiences.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: to develop, perform and fulfill the purchase contract for products, items or services You have purchased from merchants using our Service, or any other contract with Us through the Service.
To contact You: to contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications, regarding updates or information related to the functionalities, products or contracted services, including security updates where necessary or reasonable for their implementation.
To provide You with information: to send you news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, where permitted by law and unless You have opted not to receive such information.
To manage Your requests: to receive, respond to and manage Your requests to Us, including requests to exercise your rights as a Data Principal.
To enable autofill across merchants (Autofill Network):
- If you explicitly opt in and provide specific consent, we may store certain Personal Data (such as your name, email address, mobile number and shipping address) so that this information can be auto‑populated for you across participating merchant websites that have integrated FlexyPe.
- Your data will only be used for this purpose where you have granted specific, informed and unbundled consent for “autofill across a network of merchants”, and you can withdraw this consent at any time through the mechanisms described in this Policy.
- We will not store or use your data for autofill across merchants if you do not provide explicit consent for this specific purpose.
For analytics and Service improvement: to conduct data analysis, identify usage trends, determine the effectiveness of our promotional campaigns and evaluate and improve our Service, products, services, marketing and your experience, in a manner consistent with the principles of data minimisation and purpose limitation.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Our assets, in which Personal Data held by Us about our Service users is among the assets transferred, subject to compliance with applicable law and appropriate safeguards.
For compliance and lawful purposes: to comply with legal obligations, respond to lawful requests from public authorities, enforce our terms, prevent fraud, and protect our rights, privacy, safety or property, and/or that of you or others.

We will not process your Personal Data for a new purpose that is incompatible with the purposes set out above without first providing you with an updated notice and, where required, obtaining your fresh consent.

Legal Basis and Consent

Where required under the Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025, we rely on your consent as the legal basis for processing your Personal Data for specific purposes such as marketing communications and the Autofill Network. Consent must be free, specific, informed, unconditional and unambiguous, given through a clear affirmative action, and you may withdraw it at any time.

Autofill across merchants: Your Personal Data will only be stored and used for auto‑populating forms across participating merchants if you have provided separate, explicit consent for this purpose.
No bundled or implied consent: Pre‑ticked boxes, bundled permissions or implied consent are not used; you will be provided with a clear notice describing the specific data collected and the exact purpose, including any cross‑merchant autofill functionality.

If you withdraw your consent for a particular purpose (for example, for autofill across merchants), we will cease processing your Personal Data for that purpose while continuing to process it for other lawful purposes where allowed.

Sharing of Your Personal Data

We may share Your personal information in the following situations, in accordance with the DPDP Act and Rules and subject to appropriate contractual and security safeguards:

With Service Providers: We may share Your Personal Data with Service Providers (data processors) who process data on our behalf to operate, maintain and improve the Service, including hosting, payment processing, analytics, communication services and security.
With Participating Merchants (Autofill Network): If you have explicitly opted in for autofill across merchants, certain Personal Data necessary for checkout (such as your name, contact details and address) may be securely shared or made available to participating merchants solely to complete your orders and streamline your checkout experience, strictly within the scope of your consent.
For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or a portion of Our business to another company, subject to compliance with applicable requirements under the DPDP framework.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to comply with this Privacy Policy and applicable data protection law.
With business partners: We may share Your information with Our business partners to offer you certain products, services or promotions, where permitted by law and consistent with your preferences.
With other users: When You share personal information or otherwise interact in public areas with other users (for example, through reviews or comments where available), such information may be viewed by all users and may be publicly distributed outside.
With your consent: We may disclose Your personal information for any additional purpose with your explicit consent.

As a Data Fiduciary, FlexyPe remains responsible for ensuring that any processing carried out by our Service Providers or partners is consistent with the scope of consent and applicable legal requirements.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is reasonably necessary for the purposes set out in this Privacy Policy or as required under applicable law. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period of time, except where this data is used to strengthen security, improve the functionality of Our Service or where we are legally obliged to retain this data for longer periods.

Data stored for the Autofill Network will be retained only while your consent remains valid and necessary for the autofill purpose; if you withdraw consent, we will delete or irreversibly de‑identify such data, subject to any retention that is legally required for other purposes.

Delete Your Personal Data

You have the right to request deletion of Personal Data that We have collected about You, subject to legal and contractual obligations.

Our Service may give You the ability to delete certain information from within the Service. You may also contact Us to request access to, correction of or deletion of Personal Data that You have provided to Us; we will act on such requests within timelines prescribed under the DPDP Rules, 2025, subject to applicable exceptions.

Please note that we may need to retain certain information where we have a legal obligation or a lawful basis to do so, such as for fraud prevention, dispute resolution or compliance with financial regulations.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred as part of that transaction, subject to legal requirements and appropriate safeguards, and you may be notified of any material change in the handling of your Personal Data.

Law enforcement and Legal Requests

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, courts or government agencies.

Other legal requirements

The Company may disclose Your Personal Data in the good‑faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement appropriate technical and organisational measures designed to protect Your Personal Data from unauthorised access, disclosure, alteration or destruction, consistent with the security safeguard obligations under the DPDP framework.

However, no method of transmission over the Internet or method of electronic storage is completely secure and We cannot guarantee absolute security; you are encouraged to use strong credentials and keep them confidential.

Children’s Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect Personal Data from children where parental consent or additional safeguards would be required under applicable law.

If you are a parent or guardian and become aware that your child has provided us with Personal Data without appropriate consent, please contact us so that we can take steps to delete such information where required.

Usage of Other Websites

Our Website may contain logos, names and links to third‑party websites that may be of interest to our clients and visitors. These third‑party websites are governed by their own privacy policies and terms, and we do not control or endorse their content, security or privacy practices.

If You click on a third‑party link, You will be directed to that third party’s site, and You are encouraged to review its privacy policy. We may add or remove such links at any time. All trademarks, logos and brand names shown remain the property of their respective owners.

Refund Policy:

Refund Eligibility:
We offer a 30-days money-back guarantee for our services. If you are not satisfied with our service within this period, you are eligible for a full refund of the fees paid for that period.
Requesting a Refund:
To request a refund, please contact our support team at hello@flexype.io within the eligible period. Provide your account details and the reason for the refund request.
Refund Processing:
Once your request is received and verified, we will process the refund within 3 business days. The refund will be credited back to the original payment method.
Non-Refundable Fees:
Please note that certain fees, such as transaction fees or setup fees, are non-refundable.

Cancellation Policy:

Cancellation Process:
You may cancel your subscription at any time by accessing your account settings and following the cancellation process provided.
Effect of Cancellation:
Upon cancellation, you will have access to our services until the end of the current billing cycle. No further charges will be applied after the cancellation date.
Reactivation:
If you wish to reactivate your account after cancellation, you may do so by logging in and resuming your subscription. Please note that any fees applicable to reactivation will be clearly communicated.

Monthly Billing:

Billing Cycle:
Our services are billed on a monthly basis. Your subscription will automatically renew every month on the anniversary of your initial subscription date.
Billing Disputes:
If you believe there is an error in billing, please contact our support team at admin@flexype.in to resolve the issue.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: hello@flexype.io

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